Customer Care

Shipping, Returns & Privacy

Delivery

Orders are confirmed by phone or WhatsApp before dispatch. Delivery timings vary by city and courier service.

Returns & Exchanges

For hygiene and product-integrity reasons, opened perfumes cannot be returned. Damaged or incorrect products should be reported within 48 hours of delivery with clear photos and order details.

Privacy

Customer information is used only to process orders, provide support and improve service. We do not sell customer data.

Update these policies according to your courier terms and legal requirements before launch.